Privacy Policy
At RF Insurance Masters, we truly understand how significant your privacy is, and that privacy is extremely important to us, too. Regardless of whether you are a long-time client or are reading information on our website for the very first time, we are 100% committed to keeping the information you give to us as secure as possible.
Information Gathered at This Website
The only information we collect about you when you are visiting our website is information that you freely provide to us when you fill out our form for health insurance and/or Medicare-related insurance product information. You may be asked for information that is necessary for us to provide timely and accurate quotes and information to you, such as your name, zip code, gender, age, email address, phone number, and preferred contact method. We never ask for your Social Security number or Medicare claim number on this website. We also will not sell or disclose any of your personal information to anyone outside of our agency.
Use of Information
We welcome your questions and quote requests sent to us via our website and are happy to be of service to you. We share your information only with individuals within our company who will respond to you, answer your questions, or provide quotes that you have asked for. When a member of our team calls you, calls may be monitored or recorded for quality assurance and training purposes.
Cookies
Cookies are very small data files that websites you visit may store on your computer or mobile device that includes an anonymous unique identifier. Our website may use cookies to help identify your computer and keep track of your preferences so that we can tailor your user experience. We may also use them for promotional campaigns, tracking our audience size and traffic patterns, re-targeting and in certain other cases. Third-party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC or mobile device, then they can be disabled by you in your web browser’s security settings.
Use of Information for SMS Messaging
We may use the phone number provided by you to send appointment confirmations and reminders via SMS messaging. This may include confirming scheduled appointments, providing reminders about upcoming appointments, or updating you on any changes to your appointments.
Consent for SMS Messaging
By providing your phone number and opting to receive SMS messages, you consent to receive appointment confirmations, reminders, and other relevant communications via SMS messaging.
Opt-Out Option
You have the option to opt out of receiving SMS messages at any time. To opt out, please contact our customer service department or follow the instructions provided in the SMS message.
Security of SMS Messaging
We take appropriate measures to ensure the security and confidentiality of SMS messages sent to you. However, please be aware that standard SMS messaging may not be completely secure. We recommend that you avoid including sensitive personal information in SMS messages.
Third-Party SMS Service Providers
We may use third-party service providers to facilitate SMS messaging. These providers are contractually obligated to comply with applicable privacy laws and regulations and to use your personal information only for the purpose of delivering SMS messages on our behalf.
Retention of SMS Messages
We may retain records of SMS messages sent to you for quality assurance, training, and record-keeping purposes. These records are stored securely and in accordance with applicable privacy laws and regulations.
Outside Parties
Our agency does not sell, trade, or offer your personal information to any outside parties, and your email address will not be given to any third parties under any circumstances other than if you complete an application with a specific carrier via our agency.
