About Us

Mission

We are committed to helping families and businesses throughout Texas by providing affordable health and life solutions to protect their income and dreams.

Vision

We are focused on providing our clients peace of mind in knowing their families will be protected from the unexpected.

At RFIM, our core values—Courage, Respect, Accountability, Integrity, and Excellence—are more than aspirations; they are guiding principles that shape our culture, define our character, and influence how we serve others. We believe that Courage empowers us to face challenges head-on, Respect builds trust and collaboration, Accountability drives ownership, Integrity anchors us in doing what's right, and Excellence inspires us to exceed expectations. These values serve as the foundation for our decisions, behaviors, and the way we lead.

Client Bill of Rights

-We will always tell the truth even if it is not what you want to hear.
-We will give you the best information we can obtain when helping you to decide on a plan.
-We will put your interests above all others.
-We never charge for our services or advice.
-We will communicate with you timely.
-We welcome your feedback.

RF Insurance Masters is an independent broker specializing in Individual and Group
Health, Dental, and Life Insurance. Our commitment to integrity and customer
protection drives our approach. As an independent broker, we have the freedom to
select and offer products that genuinely provide the finest coverage, products we
wholeheartedly believe in.

At the core of our service is a dedication to understanding our customers' needs
and expectations. We invest time in educating our clients about the diverse
coverage options available to them. Through thoughtful conversations, we present
various product options and guide them through a thorough review of coverages,
ensuring they comprehend the nuances of each plan's design. A comprehensive
overview of the Summary of Benefits is a crucial step in our process.

We recognize that every client is unique, and their concerns matter deeply to us.
Whether it's securing coverage with a particular in-network doctor, addressing
prescription costs, or meeting other specific requirements, we work diligently to
find tailored solutions that align with their needs.

Above all, our customers' interests always take precedence. If a client possesses
existing coverage, whether it's an individual, group, COBRA, or alternative plan, we
meticulously review it. If their current coverage offers a more suitable solution, we
advise them to retain it. Our mission is clear: to prioritize our customers' well-being,
provide them with the best options, and ensure they receive comprehensive and
personalized guidance throughout their insurance journey.